Strange to see, even for me from Indiana, New York City still has pay phones that work.
If you ever need to use the pay phone, just dial 555-1212. Ask for the operator for the number of the business or person you wish to call. No need to add any change.
I thought about 411. I never tried it on a pay phone. You can try that too. But I think I remember trying that before when I was a kid. I believe they asked you to insert change.
Anyways, you may feel stupid having to use the pay phone. But if your phone is dead, what are you going to do? Dial 555-1212.
New York City Pay Phone Locations